Acceptable Use Policy
Rules for responsible use of Zeovoice AI employees, voice, telephony, and integrations.
1. General rule
Use Zeovoice only for lawful, authorized, and transparent business purposes. You are responsible for the behavior, calls, instructions, data, integrations, and actions of AI employees configured under your account.
2. Prohibited impersonation and deception
Do not use Zeovoice to deceptively impersonate another person, falsify identity, conceal material AI use where disclosure is legally required, clone a voice without appropriate rights or consent, or make fraudulent or misleading representations.
3. Communications compliance
Do not use Zeovoice for unlawful robocalling, telemarketing, spam, harassment, or communications without required consent. You are responsible for Do Not Call, TCPA, recording-consent, caller-ID, time-of-day, and similar requirements applicable to your operations.
4. Harmful or illegal activity
Do not use Zeovoice to facilitate violence, exploitation, unlawful discrimination, fraud, theft, malware, credential theft, unauthorized surveillance, or illegal goods or services.
5. Sensitive decisions
Do not use Zeovoice as an unsupervised decision-maker for high-impact decisions involving employment, housing, credit, insurance, legal rights, medical treatment, or other regulated areas unless the use is explicitly supported under a reviewed deployment with appropriate safeguards.
6. System abuse
Do not attempt to defeat authentication, policy controls, billing, usage limits, rate limits, tenant isolation, security testing boundaries, or provider restrictions. Do not probe or attack the service except under written authorization.
7. Enforcement
We may investigate suspected violations and restrict, suspend, or terminate access when necessary to protect users, third parties, providers, or the service.