Adaptive intelligence
Understand intent. Use approved knowledge. Propose the next useful action.
Governed by design
The AI can reason. Zeovoice controls what it is allowed to do.
Zeovoice separates model intelligence from execution authority. Consequential actions pass through explicit capabilities, resource-scoped permissions, deterministic policy, human approval where required, and durable evidence.
Role→Capability→Permission→Policy→Action→Evidence
01
Default-deny policy
Actions without matching authority are denied. Restrictive rules take precedence, so DENY outranks approval and allow decisions.
02
Scoped credentials
Integration secrets are encrypted at rest. Employees receive permission to specific resources rather than broad ambient access.
03
Approval before action
Policies can require human approval. Approvals expire and current employee authority is re-checked before execution.
04
Idempotent execution
External side effects are reserved before execution to reduce duplicate actions during retries and concurrent requests.
05
Outbound network controls
Customer-configured action gateways are protected with DNS pinning, private-network blocking, redirect refusal, size caps, and timeouts.
06
Audit evidence
Policy decisions, actions, approvals, calls, usage, and outcomes are recorded to support review and investigation.
Example authority
A support employee should not invent its own refund limits.
The business defines the authority. Zeovoice enforces it outside the model.
Refund policy example
- May look up orders
- Refund ≤ $100 → allow
- $101–$500 → require manager approval
- Refund > $500 → deny
- Every attempted action → evidence
PROOF-OF-WORK EXPLORER
Start with the outcome. Trace it back to the rule.
A transcript tells you what was said. Evidence tells you why the action happened and whether it was authorized.
01 · CUSTOMER REQUEST
“Can you refund $247 for the damaged order?”
Natural language becomes a structured business request.
Run this approval yourself ↗Production responsibility
Security is a shared responsibility. Customers must configure appropriate policies, access, disclosures, retention, and legal requirements for their use case. Enterprise deployments should complete a security review before regulated or high-risk use.